![]() ![]() I feel a bit let down if I can't get it to work although I am sure that the problem is with Windows 10 and not HP. Sorry for making a fuss but I do travel about a fair amount with my laptop and when I bought the PC, the salesman convinced me that an HP with Driveguard was "just what you need". " but now I don't know if that is because it is not installed or is running O.K. Download and install the driver for your OS. When I fire up my PC I'm not now getting the original pop-up saying that "This app can't run on this PC. If you changed your operating system, you may have removed HP 3D DriveGuard which locks and protects your hard drive when the hard drive is moved. ![]() There was no sign of HP 3D Driveguard in the list of pograms available. I restarted my computer and went to Control Panel> uninstall a program. I then went to the SP82755 level of SWSETUP directory and ran HPSetup.exe. I uninstalled HP 3D Driveguard again and restarted my PC, downloaded SP82755 as you suggested and saved to c:\SWSETUP\SP82755 (it created a new directory of that name). This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. I am 73 years old and the last program I wrote was in fortran 77 (probably before you were born?). Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Ĭlick the “ Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! If the solution provided worked for you, please mark accepted solution for this post. Refer this article to know how to use HP support assistant. If the issue persists try the steps recommended below.ĭownload the latest supported Visual C++ from this link and install it on your PC and check if you get the error.Īlso, try updating the drivers from support assist and check if it helps. Link to update the HP 3d drive guard software. Download and install the following SoftPaq to update the HP 3D DriveGuard Software. Uninstall the HP 3d drive guard software from the control panel.Ģ. Hello, I assume that the installation of 7-zip was ok and you downloaded 81142. I have checked the records and found a service advisory related to the issue you have mentioned.ġ. This issue can be caused due to third-party application conflict on your PC. An updated app may be available error on your PC. ![]() An updated app may be available error on your PC.ĭid you make any software or hardware changes on your PC?Īs you mentioned you are getting an error this app doesn't work on this version of windows. I understand you are getting an error this app doesn't work on this version of windows.
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